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5/2000 - present:
Field Operations Manager Carolina Claims Service, Inc. Responsible for managing the day to day operations of our offices and all personnel in our offices. Duties include quality control, budget planning, employee development and supervision, marketing and quality control.
1/96 - 4/2000:
State Manager - GAB Robins, North America Columbia, SC responsibilities included the supervision of the entire state of South Carolina, including staffing, budget and fiscal controls. Also heavily involved in marketing to P&C companies, self insureds, Managing General Agents and insurance defense attorneys. Managed numerous CAT offices for GAB.
1993 - 1995:
Manager Thomas Howell Group Augusta, and Savannah, GA - Responsible for the day to day operations of the business. Managerial duties included budget planning and analysis, employee development and supervision, customer and attorney mediation, marketing and quality control.
1990 1993:
Gay & Taylor, Florence, SC Senior Casualty & Property Claims Representative
1978 1990:
Crawford & Company, Fairfax, VA Assigned to multi-line insurance claims. Promoted to supervisor of 5 adjusters, 4 appraisers and over 600 files. Managed quality control, production, marketing budget planning and education department.
Education:
Bachelor of Science, Psychology Slippery Rock University, Slippery Rock, PA
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